Race the Train - Bury to Rawtenstall

Question 1

Updating your booking/registration information

Accepted Answer

If any of the details provided during your registration for an event are incorrect/outdated, you may be able to update them yourself. Simply view your booking via the link in your confirmation email and, if the event organiser is currently permitting such updates, click to Update Booking.

You will be able to update any responses except your Name and Date of Birth, but must ensure you click Proceed at the foot of the page to save any changes. Note that you will not receive confirmation of any changes by email.

Question 2

How can I add an Item to my event booking

Accepted Answer

If you forget to do so during registration, or later change your mind, you can still purchase any merchandise/add-ons offered by the organiser of an event you have already booked.

Simply follow the link in your booking confirmation email to view/manage your entry, and select “Add Items to Booking” from the available options. You will then be taken to the the event merchandise page where you can add any items to your orders as necessary.

Question 3

Can I run with my dog?

Accepted Answer

I'm sorry, but the event insurance does not permit dogs to run with you.

Question 4

Where / how do I collect my number?

Accepted Answer

Your number will be held at registration, all you need to do is tell the registration staff your name and they will pass you your race pack – this includes your number, pins, timing tag and zip tie.

Question 5

What is your headphone policy?

Accepted Answer

We allow bone conductive headphones on our events with exception to the Dalby Forest Head Torch Run – this is a STRICT NO Headphone rule.

Question 6

How do I purchase Train Tickets for Race the Train?

Accepted Answer

We offer discounted tickets added on as “merchandise” through the booking journey. Each ticket is valid for a round trip.

Question 7

How long does the train take to journey from Bury to Rawtenstall

Accepted Answer

The train takes approx. 1 hour 40 minutes to make the journey, this is not the time noted for the race cut off time.

Question 8

I have a child under 2 - Do they need a train ticket?

Accepted Answer

Children under 2 years old travel completely free of charge for this event and do not require a ticket, as they are expected to sit on a parent or guardian's lap, however, this only applies to one child per adult - two cildren under the age of 2 cannot sit on one adult lap.

Race the Train - Bury to Rawtenstall

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Race the Train - Bury to Rawtenstall

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